Privacy Policy

We, Epic Global Agency Ltd., apply the following principles in order to protect your privacy.

We do not collect more information than is necessary
We do not use your data for purposes other than those specified
We do not keep your data if it is no longer needed
We do not share your data with third parties, unless in due course of business operations
We use the appropriate technical measures to ensure that your data is securely stored on our systems

1. When you visit our website

You can visit our website without giving away your personal information. Epic Global Agency Ltd. uses Google Analytics and Cookies in order to improve our service, user experience and analyse how the website is used. Other than the approximate location (IP address), the information collected by Google Analytics is mostly anonymous traffic data including browser information, device information, language.

We do not collect additional information, such as your age, gender, interests or bank details.

The collected information is used to provide an overview of how people are accessing and using our website and is not used for any additional purpose, such as to profile those who access our website.

Our website contains links to other websites and once redirected to another website, this Privacy Policy is no longer applicable.

2. When you contact us or fill out an Online Form
While you can use our website without giving out your personal information, once you contact us via an email link or form, then Epic Global Agency Ltd. collects information about you. The information you fill in (personal information such as your name, email address, phone number) will be processed and stored so that it is possible for us to contact and respond to your queries.

3. Data Storage & Security
At Epic Global Agency Ltd. we do our upmost to ensure the security of personal data. When we collect information about you, we also make sure that your information is protected from unauthorised access, loss, manipulation, falsification, destruction or unauthorised disclosure. This is done through appropriate technical measures.

Personal data collected and stored at Epic Global Agency Ltd. is retained for no longer than necessary for the purpose for which it is acquired. We recognise that personal data may not be retained indefinitely. Personal and personal sensitive data is safely stored and retained in compliance with GDPR requirements and processing is limited.

4. Information Correction & Deletion
If you believe that the information we have about you is incorrect, please contact us so we can update it and keep your data accurate.

If you wish to delete your data from any of our systems, please email us at hello@epicglobal.gg and we will do so immediately.

5. Access to your Data
You have the right to request access to the information we have on you. You can do this by contacting us at hello@epicglobal.gg.

We will make sure to provide you with a copy of the data we process about you. In order to comply with your request, we may ask you to verify your identity.

We will fulfil your request by sending your copy electronically, unless the request expressly specifies a different method. The first request made by a customer is free of charge but may be subject to an administrative fee for further requests.

If at any point you wish for Epic Global Agency Ltd. to delete information about you, you can simply contact us. Please note that due to the nature of our business, deleting your stored data may have implications regarding future communications we have with you.

6. Changes to this Privacy Statement
We retain the right to update, change and erase any part of this privacy statement at any time. Any changes will be published here immediately. We reserve the right to change this Privacy Policy. We constantly review our Privacy Policy and strive towards making it better.

7. Communication
We, Epic Global Agency Ltd., may use your Personal Information to contact you with newsletters, marketing & research activities or promotional offers. Materials and other information that you provide will not be shared with any 3rd parties.

Contacting Us
Please contact us regarding your data at any time .

If you have any additional questions about our access to your data including data rectification, erasure, restriction or portability, please contact us at: Epic Global Agency Ltd., 74 South Mall, Cork, Ireland.